About Us | PMA — Agensi Pekerjaan — Licensed Maid Agency Malaysia

Our Story

Today, PMA — Agensi Pekerjaan is a JTKSM-licensed employment agency (Licence No. ) placing screened domestic helpers with families across Penang, Selangor and Kedah.

Our Journey

Key Milestones

1993

Agency Founded in Penang
PMA — Agensi Pekerjaan established its first office at Burmah Road, Penang, with a focus on ethical and compliant domestic helper placement.
Puchong Branch Opened
Extended our reach into Selangor by opening a branch at Bandar Puteri Puchong, serving families in the Klang Valley.
Alor Setar Branch Opened
Brought PMA's trusted placement services to Kedah with a third office in Alor Setar, covering the northern region.
30+

Three Decades of Service
Today, PMA operates three offices across Penang, Selangor, and Kedah — a JTKSM-licensed agency helping hundreds of Malaysian families every year.

What We Stand For

Our Core Values

Licensed & Compliant

We operate under a valid JTKSM licence and SSM registration. Every placement follows Malaysian employment law and bilateral MOU requirements between Malaysia, Indonesia, and the Philippines.

Thorough Matching

We take time to understand each household's primary needs before recommending a helper. We look at tasks, family dynamics, language, and temperament — not just availability.

Transparent Communication

From costs to timelines to realistic expectations — we explain everything upfront. There are no hidden charges or last-minute surprises in our process.

Dignity for Helpers

We do not retain helper passports, we advise on legally compliant rest-day and salary arrangements, and we remain available as a point of contact if either employer or helper has concerns during placement.

The People Behind the Agency