Get in Touch

Talk to our team about finding a helper, permit renewals, or any other questions. We'll give you honest answers — no pressure.

Send an Enquiry

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Other Ways to Reach Us

Prefer a quick call or chat? We're available during office hours.

Phone

04-229 9399 (Penang)
016-4102 999 (Puchong)
04-772 6199 / 012-4232 999 (Alor Setar)

Mon–Fri 9am–6pm · Puchong until 7pm |

WhatsApp

We typically reply within a few hours

Email

For general and document enquiries

Complaints

All complaints are acknowledged within 48 hours

Office Hours

Mon–Fri (Penang & Alor Setar)9am – 6pm
Mon–Fri (Puchong)9am – 7pm
Saturday
Sunday & Public HolidaysClosed

Our Branches

Click to view map
Penang HQ (Head Office)

223D, Burmah Road, 10050 Penang

Mon–Fri · 9am–6pm

04-229 9399  |  Google Maps  |  Waze

Click to view map
Puchong (Selangor)

17-2, Jalan Puteri 2/1, Bandar Puteri Puchong, 47100 Puchong, Selangor

Mon–Fri · 9am–7pm

016-4102 999  |  Google Maps  |  Waze

Click to view map
Alor Setar (Kedah)

No 132, Tingkat Bawah, Jalan Lencong Barat, Taman Sri Tandop, 05400 Alor Setar, Kedah

Mon–Fri · 9am–6pm

04-772 6199 / 012-4232 999  |  Google Maps  |  Waze

Before You Contact Us

How quickly will you respond to my enquiry?

We aim to respond to all form and email enquiries within one working day. For urgent matters, WhatsApp or phone is faster — we typically reply to WhatsApp messages within a few hours during office hours.

Can I visit your office without an appointment?

Walk-ins are welcome during office hours. However, booking an appointment in advance allows us to prepare relevant candidate profiles matched to your household needs, making the consultation more productive.

Do you serve employers outside of Penang, Selangor and Kedah?

Our three branches serve Penang (including Butterworth and Seberang Perai), Selangor (Puchong, Shah Alam, Petaling Jaya, Subang, Klang and surrounding areas), and Kedah (Alor Setar, Sungai Petani, Kulim, Jitra and surrounds). If your address falls outside these regions, call or WhatsApp us — we can advise on the best approach, particularly for work permit renewals and document services.

What information should I prepare before contacting you?

It helps to have a rough idea of: your primary household task (cooking, elderly care, childcare, general housework), whether you have any language or nationality preferences, your household size, and your expected timeline. We can work through everything else together.

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